Delivery information.

We only use Australia Post to deliver our products.

Multiple shiping options are available during checkout.

Postage costs are automaticly calculated using Auspost Postage calculator.

Please make sure you have the correct postage area code on your delivery address as this will be used for calculation.Forget gamers will not be help responsible if you have entered in the wrong postage area code in your profile.

FORGET GAMERS RETURN POLICY.

Forgetgamers offers a 30 day return on any unopened or defective item(s), for either a replacement or a full refund. A returned item(s) must be in the original packaging and include any manuals, cabling and accessories in original condition. A defective item(s) will be replaced with a like item(s), upon return. We do not accept returns of:

Any item(s) returned more than 30 days after the packing slip date. Any item(s) that has been opened (taken out of its plastic wrap), unsealed or non-defective. Any item(s) not in its original condition, is damaged, played, or is missing parts. Any item(s) that was sold as part of a bundle, unless the bundle is returned complete. Any item(s) that was purchased as an electronic download.

Note: If you have ordered a PC/MAC game please ensure that you carefully read the "System Requirements" marked on the box before opening your item. Please do not send Forgetgamers an item(s) that does not meet the return criteria listed above. ForgetGamers will not issue refunds for non qualifying items and cannot return the items to you. Terms and conditions of manufacturers warranty apply to defective video games systems and computer hardware after 30 days. The amount refunded will depend on the reason for return. If you have received:

a damaged item(s) or the wrong item(s), we will be happy to refund both the product and delivery costs. a item(s) that you no longer wish to purchase, only the product cost can be refunded. Should you return an item(s) that was placed using a promotional code, discount or offer, you will not be refunded for the amount of the code, discount or offer, as these discounts were deducted from the original purchase amount.

Forget Gamers will notify you via email of your refund once we have received and processed your returned item(s). Refunds will be made within 7 to 14 business days of Forget Gamers receiving your return in the form of the original payment method.

Making a return

To return goods, you will need to:

1 Ensure that your item(s) meets the return requirements of the forget gamers return policy listed above. 2 Email forget gamers returns@forgetgamers.com, detailing the reason for your return. 3 Wait for a reply email from forget gamers giving you approval and a returns authority number for your return. 4 Write down the supplied returns authority number on the original packing slip of the item(s) and include this with your return.

Post returns to:Forget Gamers 36 explorers way worongary 4213 Qld Note: To prevent your return from being lost or damaged in the post. Please ensure you send your item(s) via an envelope, satchel or box suitable for mail or courier transport that can be tracked. Forget Gamers will not be held responsible for any item(s) that is damaged or lost during a return.